Tracert is a computer program which can detect about which IP-Router data packages can get to a destination. Through a Tracert you can detect problems with IP routers, interconnected between you and the destination host.
Before starting a Tracert, you should close all programs that access the internet in order to obtain a valid result.
Create Tracert with WINMTR
Start the program "WinMTR" and under "Host" enter the Ip, which you want to trace packes to.
Let WINMTR run for ca. 30 seconds (Please keep in mind, you must not run programs like messengers, file sharing programs)
If you get "no response from host" and the column is completely full with "0", the IP Router wants to be anonymous.
After 30 seconds you can click on "Stop" and then on "Export TEXT" to export the result into a text file.
Insert this file as attachment in your E-Mail and send this to [email protected]
You can do a Comparison Tracert to another Gameserver-IP with the same procedure, if you want.
So that we can perform a likewise Tracert to you, in order to check the back connection, please tell us your IP Adress (see http://www.whatismyip.com/).