I cannot find my server in the Server List(PS4/xbox)

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Connecting to Your Server


  • Start ARK on your console and click "Join ARK"
  • IF YOUR SERVER IS CONFIGURED AS PRIMITIVE PLUS, YOU WILL NEED TO START PRIMITIVE PLUS ON YOUR CLIENT FOR YOUR SERVER TO SHOW ON THE SERVER LIST
  • Search for your server name next to "NAME FILTER"
  • Ensure that "SESSION FILTER" has the option "UNOFFICIAL PC SESSIONS" selected
  • Ensure "MAP" and "GAME MODE" are both set to "ALL" and that "SHOW PASSWORD PROTECTED" matches how you configured your server above.


Arkxbox browser.jpg

  • When your server appears click the server and click "Join"

You will then be loaded into your Nitrado ARK server.

I still cannot find my server

  • Be sure you have set a server name:
  • Be sure that you have restarted the server for the changes to take effect

How to change the server name

  • Navigate to your Nitrado Web Interface
  • Go to Settings > General
  • Change your Server Name
    Chngname.png
  • Take note as to whether or not you have a password set.
  • Save changes
  • Click the green "Restart" button. If you do not restart your server, the name will not change, and you will not be able to find it.