Error Received when Processing Payment

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Here you will learn what to do when you encounter an error in the payment process.


We suggest first trying to use PayPal. Either as a guest or signing into your PayPal account. This is known to work best when charging by visa is declined.

->In the event that you cannot charge and PayPal is not an option, please submit a support ticket with the following information:

  • Please provide the following:
    • The First and Last four Numbers on your card
    • Type of the Card
    • Name on the Card

Also, it is important to check with your financial institution for any changes to your bank statement.


Here are some helpful instructions on submitting a support ticket: