Cloud server lagging

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The term "lagging" means the delay of the connection. This term is particularly common among players of online games. The games receive their data packets with a slight delay and are therefore at a disadvantage compared to players with a much lower delay.


The cause of lags can occur in several places. Starting with your own PC, over the internet connection to the server up to a high load of the host system. In order to be able to limit the difficulty here more exactly, the following points help:

  • Have modifications been added or changed recently?
  • Have multipliers been changed recently?
  • Were further settings / changes made?


If a change has been made as mentioned above, it usually already helps to undo it.

As long as no changes have been made, there might be a temporary problem with the host system or the save-game. Please contact the support for further information via

How to write a good support ticket?